Good dealership to go to if you're looking to purchase your next vehicle
I bought a Dodge ram on Saturday, August 10. Truck had a few issues with it which I pointed out including a bent Running board on the passenger side and the back up camera did not work. They told me no problem at all we will take care of both of them and fix The camera and replace the running board. The next day I realize it had mixed matched tires on it I notified them that it was a pet peeve of mine ( i’m somewhat to blame I should’ve noticed before I drove it off the lot) when I take my truck in to have the issues repaired I mention the tire they say they will see what they can do. They call me a couple hours later and tell me they got the dent out of the running board and straitened up the best they could rather than replacing it they gave me the option to replace it but then I would have to pay for that camera to be fixed. Otherwise they would replace the camera at no charge to me. That was not what they told me when I was signing paperwork they told me I would be taken care of so the dent is still in the running board yes I did get the camera fixed and no I did not get a new tire. All in all not too satisfied with the service I have received after spending so much money. My girlfriend bought a car from Greenway Dodge several months back and they did all but bend over backwards to make us happy. My experience here at this dealership in a small town was quite the opposite. I would think in a small town you would go the extra mile to make your customers happy apparently I’m wrong.***UPDATE*** I have been in touch with the sales manager and It appears they are going to order an new set of running boards and install them. will update again after work is completed. so far looks like it will turn out well.***UPDATE, UPDATE***So after my review, I did get in touch with the sales manager and he did in fact make it right. I have received my new running boards and now I am a happy customer and will definitely return for future purchases. thank you so much for making it right.
I had the pleasure of working with Peter McCarthy. His excellent customer care, knowledge and honesty of the vehicle definitely sealed the deal. If you are in the market for a vehicle and a smooth transaction, Peter is your guy.Thank you Peter,Teddy Tomlin
Always very helpful .nice jeeps and Trucks .Not to mention Cars.oops i mentioned cars.
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